Operational Competence Management
Managing the individual competences needed to function optimally within a given environment to achieve strategic objectives
The basic processes for operational competence management are as follows:
- Defining the shorter-term objectives of the various business units
- Analysing the necessary competences and determining the competence profiles (skills, knowledge and attitude)
- Setting objectives per person (business objectives and development objectives), ideally according to the SMART principle
- Coaching and counselling
- Evaluating
Operational competence management involves many facets and its quality will help determine the success from recruitment to the exit interview should the employee decide to leave your company.
Pragmatica is happy to assist you in making your operational competence management a success. If you would like to know more about SMART objectives, evaluation and development conversations, coaching and situational leadership or any other subject, do not hesitate to contact us.
Request a free call back
Leaving your information allows us to better understand your needs and tailor our services to meet your specific requirements.